Job Description

Title: Account Manager

Location: Lawrenceburg, IN

Shift: Monday–Friday | 8:00 AM – 5:00 PM

Compensation: $,65000–$75,000 annually

Travel: Moderate travel for customer visits, trade shows, and industry events.

Benefits: Medical, dental, and vision (50% employer-paid employee premium), 401(k) with company match, paid vacation & personal days, paid volunteer days, company-paid life insurance, optional disability and supplemental coverage

Position Description

The Account Manager is responsible for leading sales efforts for durable and advanced medical equipment and managing the full sales lifecycle—from prospecting and lead qualification to contract negotiation and post-sale support. This role develops long-term client relationships, drives revenue growth, identifies upsell/cross-sell opportunities, and serves as the primary liaison for assigned accounts. The ideal candidate brings strong client engagement skills, strategic thinking, and a customer-first approach.

Responsibilities

• Develop and execute strategic sales plans to achieve revenue targets

• Build, maintain, and strengthen relationships with assigned client accounts

• Understand customer needs, buying environments, and clinical applications to deliver tailored solutions

• Coordinate internally with operations, inventory, and service teams to ensure customer requirements are fulfilled

• Conduct high-level client presentations, contract negotiations, and proposals

• Identify opportunities to expand account penetration, upsell, and cross-sell

• Maintain CRM documentation of client communications, forecasts, and activities

• Track key account metrics and prepare reports for leadership

• Attend trade shows, medical conferences, and networking events representing the organization

• Ensure sales processes comply with regulatory and ethical standards

• Conduct routine client check-ins and coordinate continuous improvement plans when necessary

Must-Have Skills, Experience, and Education

• Bachelor’s degree in Business, Marketing, Communications, or related field

• 3–5 years of account management, customer success, or sales experience

• Experience managing multiple accounts and building long-term relationships

• Strong negotiation, presentation, communication, and customer service skills

• Ability to manage full sales cycles to successful closure

• CRM proficiency and strong documentation discipline

• Proven ability to meet or exceed revenue targets

Nice-to-Have Skills

• Healthcare or medical equipment sales experience

• Strong leadership and supervisory experience

• Experience with Accumatica or similar CRM platforms

• Familiarity with healthcare procurement processes or clinical environments

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