Administrative Assistant I Job at EPITEC, Jackson, MI

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  • EPITEC
  • Jackson, MI

Job Description

Job Title: Administrative Assistant I

Location: Hybrid

Job Type: Contract

Expected Hours Per Week (must Include “per Week”)

40 hours per week

Schedule (include Days, Hours, Onsite/hybrid Or Remote)

Monday – Friday, 8-5, Hybrid.

Pay Range (must Include “per Hour”)

21 per hour

Job Description

This entry-level role supports Customer Energy Management within Support Services , partnering with internal and external customers to deliver excellent customer service and administrative support. The position operates in a virtual team environment with individual accountability.

Key Responsibilities

  • Handle inbound and outbound customer calls and emails.
  • Collect and input customer and project data.
  • Process billing, permits, and tasks.
  • Create notifications and orders.
  • Collaborate with internal teams and third-party entities to ensure timely job completion.
  • Follow established policies, procedures, and job aids.
  • Communicate professionally with diverse teams and customers.

Required Skills

  • Proficiency in Microsoft Word, Excel, Access, and Outlook.
  • Detail-oriented, organized, and highly motivated.
  • Strong team player with a positive attitude and willingness to learn.

Preferred Skills

  • Experience with SAP Front/Back Office.
  • Ability to operate plotters and scanners.

Education & Experience

  • Required: High School diploma or equivalent; 0–1 year of work experience.
  • Preferred: Some college; prior administrative or clerical experience; SAP knowledge; strong customer service background.

Additional Information

  • May involve lifting (5–35 lbs), travel, and occasional overtime.
  • On-the-job training provided for skilled candidates.

Job Tags

Hourly pay, Contract work, Work experience placement, Monday to Friday,

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