Agent Job at Pinkerton Consulting & Investigations, Inc., Palo Alto, CA

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  • Pinkerton Consulting & Investigations, Inc.
  • Palo Alto, CA

Job Description

Overview

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations. Hours for this position are Friday- Sunday 3pm - 11pm and Monday -Tuesday 11pm-7am.

Responsibilities

  • Represent Pinkerton’s core values of integrity, vigilance, and excellence.
  • Provide the client with concierge-level security at the company location and/or events.
  • Deescalate tense situations or individuals that may arise.
  • Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
  • Conduct quality investigations and complete investigative reports.
  • Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
  • Transport the client to and from company location and/or events.
  • Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
  • Identify and escalate equipment deficiencies/failures.
  • All other duties, as assigned.

Qualifications

High School Diploma or GED with law enforcement, military, and/or security experience. Current California Guard Card required.

  • Knowledge of executive protection, preferred.
  • Concierge-level customer service knowledge.
  • Able to complete thorough and accurate investigations and reports.
  • Access control systems, CCTV, and alarm monitoring experience.
  • Problem resolution skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Effective verbal and written communication skills.
  • Computer knowledge; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Rapid and effective decision-making during unusual or emergency situations.
  • Frequent sitting, standing and/or walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
  • On occasion, may be required to perform stressful and physical activity.
  • Travel, as required.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range

USD $43.00 - USD $45.00 /Hr.

Job Tags

Permanent employment, Temporary work, Work at office, Local area, Flexible hours,

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