Customer Service Representative
The Naples Jet Center at KAPF is a fast-paced, high-energy environment. We have a position open for a professional team member with an effective ability to multi-task and remain highly organized. We are looking for strong attention to detail. Excellent communication skills, both verbal and written, are required.
We are looking for dedicated individuals that can contribute to accomplishing our goals and common purpose - to be a leader in the aviation industry and maintain a reputation of providing superior service.
We are seeking enthusiastic candidates with relevant experience that wish to learn and grow in an exciting industry.
Job Description
Customer service representatives balance answering e-mails, taking phone calls, and scheduling while also tracking flights using aviation software. This job entails frequent radio communication using appropriate terminology. We independently complete tasks while also working within a small team. We are often actively away from the desk, greeting aircraft and assisting with any and all needs of crew and/or passengers. Our goal is always to go above and beyond to serve our customers through proactive attentiveness and anticipation of needs.
Schedule
7:00am-8:00pm with sporadic overtime.
The fixed work week consists of (4) ten-hour shifts:
- 6:30 am to 4:30 pm
- 8:30 am to 6:30 pm
- 10:00 am to 8:00 pm
Schedules include weekends.
Preferred Skills & Qualifications
Aviation experience is a plus but not required - we will train you!
Job Type: Full-time
Benefits :
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