Job Title: Customer Service Advisor
Type: Part-Time (Potential to Move Full-Time)
Start: Immediate / By End of December
Location: On-site (Fort-worth, Texas area)
Compensation: Up to $28/hr DOE
Join a leading insurance services provider as a Customer Service Advisor. This role is perfect for a professional who thrives on helping others, loves learning, and wants to grow within a supportive, client-focused team.
What You’ll Actually Be Doing:
• Provide responsive, friendly support to clients via phone, email, and chat
• Assist with insurance inquiries, policy updates, and account management
• Document client interactions and track follow-ups using internal tools
• Collaborate with team members to ensure seamless client experiences
Must-Haves (Don’t Apply Without These):
• Previous customer service or client-facing experience
• Strong communication and interpersonal skills
• Professional attitude and eagerness to learn
• Ability to manage part-time hours reliably (10 hours/week)
You’ll Stand Out If You…
• Have experience in insurance, financial services or similar industries
• Are comfortable using CRM or ticketing systems
• Can proactively identify ways to improve client interactions
This is a 10-hour/week contract with the potential to move to full-time.