Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

dTVSeWZ0NmRCUXE5WUVpaHhKd3U1cEF6M2c9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Hollywood Body and Face

Front Desk & Sales Specialist / Lead Generator Job at Hollywood Body and Face

 ...Sales Specialist / Lead Generator Location: Wheat Ridge, CO (Hollywood Body & Face Medical Spa) Employment Type: Full-Time (or Part-Time, flexible) Reports To: Office Manager / Practice Lead About Us Hollywood Body & Face Wheat Ridge is a leading medical spa... 

Enterprise Mobility

Summer 2026 Management Trainee Internship Job at Enterprise Mobility

 ...Overview If you're looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional experience you'll receive during the internship... 

American Income Life

Virtual Administrative Benefits Assistant Job at American Income Life

 ...Remote Customer Specialist Work From Home With our company experiencing record-breaking growth , were looking for motivated, people-oriented individuals to join our100% remote team . If you enjoy connecting with others and want a career that offers both purpose... 

Addison Group

Graphic Designer Job at Addison Group

 ...We are seeking a highly professional Graphic Designer with a strong corporate background and a refined design sensibility. This role supports...  ...and clientfacing initiatives. Design a wide range of digital marketing materials, including brochures, presentations, compositions... 

Dave Grundfest Co.

Construction Project Manager Job at Dave Grundfest Co.

 ...Company Description DGC is celebrating 33 years of excellence in commercial construction. We need experienced Construction Estimators / Project Manager to join our team in Central Arkansas and Northwest Arkansas. All applicants will be kept strictly confidential....