Job Description

Role: Director of Production

Location: Westerville, OH

About the Role:

The Director of Production will play a critical role in overseeing and optimizing all aspects of our production to improve profitability and customer experience, ensuring efficiency, quality, and scalability as we pursue growth. This position will be responsible for developing and implementing operational strategies, managing key performance indicators, and leading a team of dedicated professionals to achieve our business objectives. Reporting directly to the COO, the Director of Production will work closely with our leadership team to drive efficiency and innovation.

Main Responsibilities:

• Lead all day-to-day production operations, including installations, logistics, supply chain, subcontractors, and customer service.
• Develop and execute operational strategies to improve customer experience, profitability, and scalability.
• Implement best practices and process improvements to drive efficiency, quality, and cost control.
• Own purchasing strategy and vendor relationships, including sourcing, performance management, and risk assessment.
• Partner with scheduling to anticipate trends, capacity constraints, and operational needs.
• Track and analyze production KPIs, driving corrective actions and continuous improvement.
• Lead, mentor, and develop the production team, ensuring the right talent is in the right roles.
• Collaborate cross-functionally to align operations with business goals, ensure compliance, manage risk, and drive innovation.

Ideal Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA, advanced degree, or comparable experience preferred.
• Proven experience in a senior operations leadership role, preferably within the roofing or construction industry.
• Strong understanding of continuous improvement, operational processes, supply chain management, and logistics.
• Demonstrated ability to develop and implement operational strategies that drive growth and efficiency.
• Excellent leadership and team management skills, with a track record of building and leading high-performing teams.
• Ability and desire to dig into process and mine for opportunities and then take those opportunities and drive for results.
• Strong analytical, problem-solving, and decision-making abilities, with a focus on data-driven decision-making.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Knowledge of industry regulations, safety standards, and best practices.
• Proficiency in using technology and software tools to enhance operational processes.

About Lifetime Quality Roofing:

Lifetime Quality Roofing is a multi-year, industry award-winning company that is an all-in-one roofing and solar energy provider. Founded in 2015, our headquarters are in Columbus, OH and we operate across multiple states delivering high-quality roofing solutions. We’re excited for the investment of Trilantic North America Private Equity Group into Lifetime Quality Roofing as of July 2024. We are poised to take significant market share with their guidance and financial backing. Our goal in partnership with them is to quadruple our acquired revenue over the next 4 years. This strategic alignment will allow LQR to take a national leadership role in the roofing industry. We're committed to fostering a positive and driven culture where our employees thrive. This is an exciting opportunity to join a dynamic organization poised for significant expansion.

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