Job Description

Hourly Rate Range - $55 - $62/hour

Job Description: Area Manager, Special Events Production

The Special Events team delivers creative, turnkey internal and external events, meetings, and conferences of varying scale and complexity.

We are seeking an Area Manager to support the Production team for a large-scale fan event. This role provides planning, logistics, and onsite operations leadership for an assigned event area, ensuring seamless execution from pre-production through load-out.

Key Responsibilities

Planning & Stakeholder Coordination

• Serve as the primary point of contact for all experiences and exhibitors within the assigned area, building strong communication channels with internal partners and external stakeholders.
• Participate in planning and review calls, including individual space reviews, offering input and operational insights as relevant.
• Partner closely with business units, sponsors, production teams, operations, guest services, catering, security, IT, and other core partners to ensure alignment and efficient information flow.
• Assist exhibitors by addressing questions, connecting them with appropriate contacts, and ensuring they have visibility into timelines, requirements, and expectations.
• Develop a thorough understanding of all operational, technical, and experiential needs for each space within the area.
• Act as the first line of support for business units, resolving questions when possible and escalating complex needs to the Event Producer.
• Anticipate challenges and proactively generate solutions with partners and stakeholders.

Onsite Leadership & Operations

• Lead all load-in, event-time operations, and load-out activity for the assigned area to keep all phases on schedule.
• Ensure business units and sponsors are fully prepared for onsite operations, connecting them to core teams or facilitating information exchange as needed.
• Serve as the primary liaison for facility-related needs for all exhibitors in the area.
• Maintain consistent communication with Event Management regarding progress, risks, and next steps, immediately flagging any issues that may impact scope, schedule, budget, contracts, or programming.
• Coordinate and troubleshoot guest-flow and crowd-management needs in collaboration with exhibitors, operations teams, and security partners.
• Communicate schedule changes, updates, and new information promptly to all relevant parties.
• Support daily opening and closing procedures, ensuring all spaces are show-ready, exhibitors adhere to operating hours, and guest-clear times are met.
• Oversee end-of-show load-out, confirming all exhibitor items are removed by required deadlines and that the entire area is fully cleared.

Meetings & Site Engagement

• Attend production meetings, site visits, vendor walk-throughs, and other planning sessions as needed.
• Participate in daily wrap-up meetings during load-in and event operations.
• Regularly communicate progress, risks, and recommendations to Event Management, escalating items with potential impact on scope, schedule, budget, contracts, or programming.

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