Job Description

Job Title: Hospitality Operations Manager

Location: Miami, FL

Compensation: Competitive salary range, commensurate with experience (estimated range: $60,000–$80,000 annually)

Schedule: 8 am to 5 pm, Monday through Friday

Position Overview

A premier financial services firm is seeking an experienced Hospitality Operations Manager to oversee and lead an on-site hospitality team in a high-profile corporate environment. This role is ideal for a hospitality professional with leadership experience from luxury hotels, fine dining, or high-end restaurant management who is looking to transition into a corporate setting.

The Hospitality Operations Manager will be responsible for delivering an elevated client and employee experience while managing daily operations, team performance, and service standards.

Key Responsibilities

• Lead, manage, and develop a hospitality-focused team to ensure exceptional service delivery
• Oversee daily hospitality operations, ensuring consistency, professionalism, and attention to detail
• Serve as a senior point of contact for internal stakeholders regarding hospitality and service needs
• Establish and maintain service standards aligned with a high-end corporate environment
• Coach and mentor team members, fostering a culture of excellence and accountability
• Collaborate cross-functionally to support meetings, events, and client-facing activities
• Monitor workflows, staffing coverage, and service execution
• Ensure adherence to company policies, procedures, and safety standards

Qualifications

• Prior leadership experience in luxury hospitality, fine dining, hotels, or high-end service environments required
• Proven ability to manage and motivate teams in fast-paced, high-expectation settings
• Strong client service mindset with a polished, professional presence
• Excellent communication, organizational, and problem-solving skills
• Comfortable working in a corporate environment while maintaining hospitality-level service

Why This Role

• Opportunity to bring luxury hospitality expertise into a professional corporate setting
• Leadership-focused role with visibility and impact
• Competitive compensation aligned with experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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