IT Audio/Visual Technician Job at ECCO Select, Kansas City, MO

dTVKM2VOMlhCQTIyWlVtaXhwc3A0SlUxMmc9PQ==
  • ECCO Select
  • Kansas City, MO

Job Description

Job Title: AV Support Specialist (Contract-to-Hire)

Location: Onsite- North KC

Contract Duration: 3 6 months (Contract-to-Hire)

ole Overview

The AV Support Specialist provides daily operational and project-based support for audio/visual systems. This role ensures reliable performance across Teams Rooms, digital signage, and conference environments while delivering professional, customer-focused service staff and leadership.

This position replaces the outgoing AV specialist and plays a key part in stabilizing and standardizing the AV environment moving away from high-end production toward a sustainable, IT-supported model.

Key Responsibilities

  • Daily Support (50 60%)
  • Provide in-room and remote support for Teams Rooms and meetings.
  • Troubleshoot and repair AV equipment (cameras, displays, microphones, carts).
  • Manage AV service tickets and requests through established workflows.
  • Projects & Deployments (40 50%) upgrades, and digital signage expansion.
  • Manage and deploy BrightSign players and Appspace CMS content.
  • Coordinate with IT, Facilities, and Engineering teams on AV initiatives.
  • Customer & Event Support
  • Deliver professional, customer-first service to executives and clinicians.
  • Provide basic event and meeting support; complex productions will be handled by vendors.
  • Train end users and administrative staff on Teams and AV tools.

Environment & Technology

  • Microsoft Teams Rooms (primary platform)
  • Logitech and occasional Poly systems
  • BrightSign players & Appspace CMS
  • Service request and ticketing systems (e.g., ServiceNow)

Qualifications

Education:

  • High school diploma required; associate or bachelor s in IT or related field preferred.

Experience:

  • 2+ years in AV operations or IT support (corporate or healthcare environment preferred).
  • Hands-on experience with Teams Rooms, video conferencing, and AV troubleshooting.
  • Familiarity with Extron, Biamp, Dante, or similar systems a plus.

Certification- need at least one of the following:

  • A+ (CompTIA) or Equivalent Experience
  • Net+ (CompTIA) or Equivalent Education
  • Certified Technology Specialist (CTS) (AVIXA)
  • Preferred: Project+ (CompTIA)
  • Preferred: CCNA (Cisco Networking)

Soft Skills & Culture Fit

  • Highly customer-facing with strong communication and professionalism.
  • Able to balance responsiveness with clear boundaries on scope.
  • Comfortable working independently as the primary onsite AV resource.
  • Reliable, personable, and proactive in problem-solving.

Additional Requirements

  • Must meet contractor compliance (e.g., flu shot, etc).
  • Fully onsite; no travel expected during contract period.

Ideal Candidate Profile

A personable, technically confident AV support professional who:

  • Excels in daily operational support and structured workflows.
  • Builds rapport with users and leaders alike.
  • Keeps AV systems reliable without overextending scope.
  • Brings stability, clear communication, and a long-term mindset.

We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.

Equal Employment Opportunity is The Law

This Organization Participates in E-Verify

Job Tags

Contract work, For contractors, Remote work,

Similar Jobs

Academy of Motion Picture Arts and Sciences

Parking Attendant Job at Academy of Motion Picture Arts and Sciences

 ...to: Senior Manager, Security Job Type: Part-time Regular Job Classification: Hourly (...  ...to serve as a Parking Attendant for evening/weekend meetings and events that take place...  ...atmosphere when interacting with guests. Work in conjunction with Academy Security to... 

Always Best Care Senior Services - Atlanta/Buckhead

Conyers Caregivers 16/Hrs Job at Always Best Care Senior Services - Atlanta/Buckhead

 ...lift experience to join our team in Conyers, Georgia. This is a part-time, hourly position in the healthcare/medical industry. The...  ...role requires the caregiver to work 16 hours per week, with a flexible schedule. This is an excellent opportunity for a caring and experienced... 

The Permanente Medical Group, Inc.

Occupational Health Physician Job at The Permanente Medical Group, Inc.

 ...care. Currently we are seeking full-time, BC/BE Occupational Medicine physicians to...  ...in the following locations: Folsom (part-time) Fresno Manteca South Sacramento...  ...leave Shareholder track Three retirement plans, including a pension plan and 401(k... 

Hopkins Johns Health System Corporation

VP CFO Ambulatory Services - Johns Hopkins Health System Job at Hopkins Johns Health System Corporation

 ...POSITION SUMMARY The Vice President of Finance and Chief Financial Officer (CFO) for Ambulatory Services must have the requisite skills and characteristics to be both an advisor and partner with key stakeholders across the Johns Hopkins Health System and Johns Hopkins... 

Addison Group

Graphic Designer Job at Addison Group

 ...We are seeking a highly professional Graphic Designer with a strong corporate background and a refined design sensibility. This role supports...  ...and clientfacing initiatives. Design a wide range of digital marketing materials, including brochures, presentations, compositions...