Job Description

Position: Maintenance Supervisor

Department: Maintenance

Reports to: Maintenance Manager

Date: December 2025

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food.Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food.We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds. The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years.

Job Summary:

The Maintenance Supervisor reports directly to the Senior Maintenance Manager. The individual is responsible for being the liaison between the Maintenance Manager and the Maintenance Crew with collaboration with the Maintenance Planner and PM schedule. The Maintenance Supervisor is also responsible for interacting with and supporting plant personnel, enforcing all maintenance procedures, executing, and maintaining all employee safety policies, manufacturing safety policies and associated administrative policies. The Maintenance Supervisor is expected to be a role model for the company culture. Participates as a functional maintenance department and is a driving force to coordinate with the supervisors on other shifts and other departments.

Responsibilities:

• Directs maintenance personnel to ensure that all systems operate at their highest capability to meet required production schedules, quality, costs and schedule priorities
• Improves reliability, maintenance, and processing methods to reduce cost and avoid loss of production because of equipment malfunction or failure time.
• Determines equipment capabilities, safety, and operational condition in coordination with the other Supervisors and technicians.
• Develop preventative maintenance procedures that are cost effective and increase the operational life of the equipment.
• Seek and implement continuous improvement of the process through equipment improvement modifications.
• Assist in the development of the system and operational standards and corrective actions.
• Develops, implements, and reviews regularly, site-specific maintenance logs for department.
• Coordinates, arranges, and supervises, or provides for the completion of corrective and preventive maintenance in accordance with company operating procedures, practices and financial considerations.
• Provide maintenance training to include the effective utilization of the maintenance logs, completion of routine maintenance specific to facility, equipment operations and support.
• Assists workers in diagnosing malfunctions in machinery and equipment.
• Studies production schedules and estimates worker hour requirements for completion of job assignment.
• Assist with preparing requisitions to determine the number of spare parts to be kept in inventory.
• Ensure that equipment and facilities are maintained in a safe, operable condition and/or arrange for replacement/upgrades.
• Establishes procedures and contacts to ensure timely repairs of equipment.
• Directs workers in electrical, electronic, mechanical, hydraulic, and pneumatic, and utility systems maintenance and repair of machinery and equipment.
• Director of workers engaged in dismantling, assembling, and installing industrial machinery.
• Analyzes production downtime reports, determines opportunities, and initiates action plans to increase efficiency
• Assist with the supervision of Maintenance staff including but not limited to performance management and employee development, etc.
• Communicate with outside agencies i.e. contractors, equipment suppliers, technical consultants and vendors.
• Continuous and close coordination with the Maintenance Manager, other Maintenance Supervisor(s), other Team Members, and Human Resources

Requirements / Competencies:

• Stays organized in businesses with robust PM schedules and continuous work requests
• Communicates clearly and often with contractors, maintenance staff, and executives
• Adheres to budget requirements in making purchasing decisions
• Thinks ahead about tasks that must be completed next to provide exceptional administrative support
• Strong analytical and problem-solving skills, and excellent interpersonal skills, including good oral and written communication skills, and previous experience using computers
• Proficient to excellent knowledge of MS Office and CMMS Systems
• Must be able to use, or learn to use, the equipment and tools used to perform the job
• Must be able to perform all job functions safely
• Must meet the company standards for the job
• Must be able to follow instructions
• Must be able to understand and follow all written SOP’s
• Must be able to understand SDS (Safety Data Sheets)
• Must be able to work the scheduled / assigned times and required overtime for the position
• Must be able to stand and walk for extended periods of time
• Must be able to lift 50 lbs.
• Flexible working hours are highly desirable
• Bilingual (English/Spanish) highly desirable

Physical Requirements:

The employee will occasionally move within the office to access office machinery, file cabinets, and collaborate with colleagues. Consistent use of office equipment, such equipment may include but not limited to computers, phones, printers, and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

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