Job Description

Receptionist Role

Burlington, MA

Part-Time Contract Role - 30 Hours Per Week - Day Time Hours

$27/hour

Scope of Services

Provide on-site coordination and monitoring services to support a GMP-regulated life sciences facility by maintaining controlled access, ensuring personnel safety, and protecting facility, equipment, and operations.

Core Responsibilities

• Control and monitor facility access in accordance with approved badge levels, access permissions, and after-hours requirements.
• Verify identity and authorization of employees, visitors, contractors, and vendors using government-issued identification and access credentials.
• Manage visitor registration, badging, and escort requirements using the approved visitor management system.
• Monitor surveillance, alarm, and access control systems and notify management team of security or safety events.
• Conduct routine interior and exterior walks and inspections to identify security risks, safety hazards, or abnormal conditions.
• Monitor cafeteria consumable inventory and monitor conference room booking, client and internal personnel.
• Party coordinator for holidays and special events.
• Monitor and distribute incoming and outgoing mail.
• Communicate effectively with facility management for visitors and emergency responders as required.
• Responsible for supporting the facility management team with client site visits, scheduling and catering needs.
• Assist with recruitment activities, including coordination of interviews and communication with new hires.
• Coordination for new employee onboarding i.e., safety training, badge issuance, GDP Quality Training, HR related topics.

GMP & Compliance Expectations

• Adhere strictly to site procedures, and GMP requirements.
• Maintain accurate, legible, and traceable records to support audits and inspections.
• Immediately escalate conditions that could impact personnel safety, facility security, or regulated operations.
• Maintain professional conduct, appearance, and confidentiality at all times.

Contractor Requirements

• Contractor personnel shall be trained on site-specific security and safety procedures prior to assignment.
• Contractor shall ensure proper shift coverage, handoff, and continuity of services.
• Contractor personnel must comply with all facility security, safety, and confidentiality requirements.
• All incidents or deviations shall be promptly reported and documented.

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