Job Description

Hanwha Convergence USA is a leading provider of O&M Servies for Solar and Energy Storage Systems, leveraging our industry-leading IT and engineering capabilities. In addition, we are a trusted smart factory solutions provider, supplying top-notch integrated control and monitoring systems. Our company is committed to bringing tomorrow’s dreams to life and creating a smarter world with our customers by adding value to technology.

We are seeking a motivated and detail-oriented Reporting Specialist to support the Technical Operations team at Hanwha Convergence O&M Division. This entry-level role is responsible for drafting and maintaining performance report templates, submitting periodic reports to internal and external stakeholders, and serving as the primary point of contact for customer reviews related to operational performance.

This position offers a strong learning opportunity for individuals interested in developing a career in the renewable energy sector, specifically in solar PV and battery energy storage systems (BESS). The ideal candidate will possess strong communication skills, a collaborative attitude, and a keen eye for detail in ensuring high-quality reporting and field coordination. This position will report to the Technical Operations Manager.

**Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates.**

Essential Duties and Responsibilities:

Reporting Development & Management

• Develop and maintain standardized templates for monthly and quarterly performance reports across PV and BESS assets.
• Generate and distribute periodic reports to customers and internal teams in accordance with reporting schedules.
• Track report submissions, feedback, and revision histories for audit and quality assurance purposes.

Data Validation & Analysis

• Compile, review, and validate site performance data from SCADA, DAS, and other monitoring platforms.
• Support the Performance Engineering and Field Operations teams by ensuring data accuracy and consistency across systems.
• Support development of visual dashboards and data models using tools such as Microsoft Excel and Power BI.

Customer Communication & Coordination

• Manage customer review preparations, including slide decks, summaries, and key metrics related to site performance.
• Serve as the primary contact for inquiries and follow-ups regarding reporting deliverables.

System Integration & Process Improvement

• Collaborate with the ROC (Remote Operations Center) and IT teams to automate and streamline reporting workflows.
• Contribute to process documentation and continuous improvement initiatives within the Technical Operations organization.

Education and/or Experience Requirements:

• Bachelor’s degree in engineering, business administration, statistics, or a related field.
• 0–2 years of professional experience, preferably in energy, utilities, or data reporting environments.
• Strong proficiency in Microsoft Excel (formulas, pivot tables, data validation) is a MUST. Basic understanding of Power BI is plus.
• Excellent written and verbal communication skills, with the ability to summarize complex information clearly.
• Exceptional attention to detail, organization, and time management.
• Ability to work independently while collaborating effectively within a cross-functional team environment.

Preferred Qualifications:

• Familiarity with renewable energy monitoring systems (SCADA, DAS, or HEIS).
• Basic understanding of solar PV and battery energy storage system (BESS) operations.
• Experience with data visualization, dashboard creation, or report automation.
• Customer service mindset with the ability to respond promptly and professionally to internal/external inquiries.

Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations.

Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.

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