Senior Manager User Experience Job at Swoon, Scottsdale, AZ

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  • Swoon
  • Scottsdale, AZ

Job Description

A growing consumer-focused company is seeking a UX Senior Manager to lead a mature design team and elevate customer experiences across digital and physical touchpoints. This role is ideal for a leader who blends UX expertise with strong business awareness and a track record of improving key performance metrics.

Location: Scottsdale, AZ (Onsite, 5 days/week; relocation available)

Compensation: ~$200K base + ~$53K performance bonus (~$253K OTE)

What You’ll Do

  • Lead and mentor a senior design team across web, mobile, and in-store experiences.
  • Connect UX strategy to business goals, prioritizing initiatives that improve conversion, satisfaction, and overall performance.
  • Drive experimentation and optimization efforts across customer journeys.
  • Translate customer insights and behavioral data into clear UX improvements.
  • Develop and maintain scalable design standards and processes.
  • Partner cross-functionally with product, engineering, operations, and marketing to ensure cohesive and impactful experiences.
  • Oversee UX deliverables, timelines, and execution across multiple workstreams.

What We’re Looking For

  • 10+ years in UX leadership roles (e.g., UX Manager, Design Lead, Head of UX).
  • Experience managing senior designers and guiding teams through complex product cycles.
  • Proven ability to improve key metrics such as conversion, engagement, or funnel performance.
  • Strong background in omni-channel or multi-touchpoint experiences.
  • Proficiency with modern UX design tools (Figma, Sketch, Adobe XD, etc.).
  • Excellent communication skills and comfort presenting to senior stakeholders.
  • Experience with experimentation, testing, and data-informed decision-making.

Job Tags

Relocation,

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