Medicare Manager Job at ttg Talent Solutions, Miami, FL

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  • ttg Talent Solutions
  • Miami, FL

Job Description

This company is a next-generation insurance distribution technology platform supporting agencies to rapidly grow their brokerage business. They have partnered with hundreds of agencies and thousands of affiliated agents who are primarily focused on selling insurance plans. Their proprietary technology solution provides agents with a consolidated operating system, paired with high-touch, value-added services designed to increase productivity and expand their book of business.

We are hiring a Medicare Manager to lead and scale our Medicare line of business. This role will build the operational foundation for Medicare growth, develop agent support resources, and serve as the internal subject-matter expert by completing training with carrier and technology partners. You will drive production growth, ensure compliance, and deliver best-in-class support to our agent network.

Responsibilities

  • Build internal workflows, documentation, and agent support processes
  • Complete partner-led training to master tools, quoting platforms, and product knowledge
  • Turn training into clear materials: job aids, playbooks, and agent communications
  • Contribute to the strategic plan for Medicare growth and expansion
  • Track performance metrics, identify trends, and recommend improvements
  • Serve as the primary point of contact for Medicare questions and support
  • Guide agents through quoting systems, product selection, and certification processes
  • Maintain strong communication with carrier representatives and partner trainers
  • Escalate issues and collaborate to improve the agent experience
  • Support expansion of product offerings and competitive compensation structures
  • Ensure Medicare sales follow CMS guidelines, state regulations, carrier rules, and internal standards
  • Partner with Compliance, Marketing, Data/IT, and Sales Ops to keep operations running smoothly
  • Promote cross-sell initiatives across other lines of business

Requirements

  • Active Health Insurance License
  • 3+ years of experience in Medicare sales and agency/agent support
  • Bilingual: English and Spanish
  • Strong ability to learn new systems and simplify complex information
  • Excellent communication and organizational skills
  • High initiative and comfort in a startup-like environment

Benefits

  • $85K base + up to 60% of base in annual bonus
  • Becoming the Medicare SME with real backing
  • Leading Medicare inside a company whose product is agent enablement
  • Broader leadership exposure beyond sales
  • High-volume, year-over-year growth opportunity

ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to fostering an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. All offers of employment are contingent upon the successful completion of a background check and any additional screenings required by our client. We are dedicated to maintaining a professional, safe, and respectful workplace for all.

At ttg, "We believe in making a difference One Person at a Time," ttg OPT.

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