Required Skills & Experience
• ATTENTION TO DETAIL
• Adaptability
• Someone who will take this work very seriously – it can be tedious, but it is part of accomplishing an extremely important initiative to digitize records.
• High school diploma or equivalent and two years of experience in records management or an equivalent combination of education and experience.
• Knowledge of records management theories, principles, legal requirements and techniques.
• Ability to:
○ Analyze record-keeping systems to identify problems and opportunities for improvement.
○ Take and transcribe dictation and/or type accurately and with urgency.
○ Resolve customer complaints following established policies and regulations.
○ Interpret rules, regulations and policies and make decisions based on them.
○ Determine data requirements to organize and compile information from various sources into a concise reporting format. Valid state-issued driver's license.
Nice to Have Skills & Experience
• Bachelor's degree and four years of experience in document imaging and administrative support, preferably in a public agency or governmental setting.
• Knowledge of Microsoft Office suite and Adobe Acrobat Pro.
• Knowledge of governmental records retention and public information laws and regulations.
• Knowledge of operation and use of electronic imaging systems.
Job Description
Insight Global is seeking an experienced Records and Information Specialist to hold primary responsibility for various specialized administrative duties involving manual and digital processing and maintenance of department records and documents. This person would perform extended periods of scanning and classifying documents. Ensure operational practices comply with federal, state and municipal regulations and mandates relating to records management. Provide support and training to the department to ensure staff can locate and utilize cataloged information. This position works under immediate/direct supervision. Responsibilities: Performs extended periods of scanning and classifying documents. Manual and digital processing and maintenance of department records and documents. Ensures operational practices comply with federal, state and municipal regulations and mandates relating to records management. Provides support and training to the department to ensure staff can locate and utilize cataloged information. This position works under immediate/direct supervision. Works within the department's records management operation, including facilitating the retrieval, filing and storage of information following best management practices and quality control practices. Ensures all classification of official records, documents and other media procedures meet applicable city, state and federal legal requirements. (per the training provided) Queries for records, scans, indexes, develops and reviews many department documents. They will be utilizing a large format scanner for drawings and a high-speed scanner for other smaller sized documents.
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